• The New Grocery Experience

    Posted 05/21/2020 by Nell Alverson, Director of Marketing
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    Anyone that’s been to the grocery store lately understands that this is not your mother’s grocery experience. Gone are the days of sipping coffee while walking up and down the aisles deciding what to make for dinner. The grocery store looks very different these days – from one-way aisles to pre-sanitized shopping carts to face masks and gloves.

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  • Making Healthcare Facilities More Patient-Centric

    Posted 05/07/2020 by Robbie Cox
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    Learn more about the products offered to help make healthcare facilities more patient-centric. With the right combination of technology, healthcare providers can create a positive patient experience, while providing top-tier care.

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  • Happy Customers Means More Tech

    Posted 02/28/2020 by ScanSource
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    Technology is changing the way every industry does business. In retail, technology is helping create a frictionless shopping experience. Why? Consumers are demanding it. For example, this week Amazon opened its first full-sized grocery store based on the success of its cashierless Amazon Go convenience stores. Yes, cashierless. While this may seem like a headline-making publicity stunt, it’s not. In addition to pushing the boundaries of what we consider possible in retail logistics, they’re pushing hard to implement technology to meet consumer demands. And smart retailers are taking notice.

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  • Entertainment Venues Using High Tech Solutions to Keep Up with Customer Expectations

    Posted 10/01/2019 by Frank Blackwell, VP Sales
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    Imagine missing your band’s favorite song at a concert, the unexpected game-changing homerun at the ballgame, or the critical turning point in the movie that everyone will be talking about for days – all because you stepped out to stand in line for popcorn and soda. To avoid this disappointment, when Avengers: Endgame – a three-hour movie – debuted, major news outlets went as far as to publish articles about the best time to pop out without missing too much action. But unless nature calls, why leave the comfort of your seat and risk missing anything at all? To provide superior experiences to their guests, some theaters are beginning to use mobile POS terminals or apps that allow consumers to have concessions delivered straight to their seat, and concert venues and sports stadiums are following suit. After all, a happy customer is more likely to become a repeat customer.

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  • How Pay-at-the-Table Solutions Can Pay Dividends

    Posted 09/04/2019 by Brenda McCurry
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    It’s no secret that a restaurant’s success is dependent on its ability to offer the best customer experience possible. In today’s digital world, one hiccup can lead to negative reviews on social media, and even the best food and service can be undermined if the final component of the meal – paying the bill – goes awry.

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